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6 December 2019

Customer Testimonials

Here are a selection of the comments we have recieved from satisified customers.
Since September 2014 all of the customer feedback seen on this page has been gathered by an independant team at the MCIAC and is part of our ongoing quality assurance programme. (So no "made up" Google or Tripadviser ratings!)

"Just a quick note to thank you for getting me through me through my training and passing my test first time times. It was a pleasure doing business with you all. Magic, I think you had record the length of length of that skid, could be a record.
Thanks again!"

"Thanks for the wicked service over the past few days, you guys are legends. After passing first time without any faults it’s now time to rub it in Coxy and Jumper"

"Just a quick email to say that the two instructors I had on Saturday when taking my CBT (Frank and Michael) were brilliant! I would definitely recommend you guys and day! I will of course be back, probably next year to do my full licence. Can't wait! Thank you so much"

"Not just because I passed my restricted access today, but I cannot commend the skill, patience and technique of Michaels teaching methods more highly. Without his perseverance and persistent reminders and driving me through the muscle and mental pain there is no way that I could have been ready to take the test.
Please convey my warmest and sincerest thanks to both Michael and Graham."

"I would just like to say thank you to your team at ART today, I completed the CBT and found the course very enjoyable and they allow you to work at your own pace without the pressure! I will of course pass on my recommendations... Top Instructors!"

"A truly professional and customer friendly attitude to all aspects of the course. Not easy when dealing with bikers who are known to have an attitude of their own!
I found our instructor Kim to be highly competent and extremely professional in all aspect of the instruction while maintaining a healthy balance of good sense, fun and safety. Exasperating I am sure we were but Kim dug deep and kept her balance when all around, weren't. She has a strong will, great attitude and a 'can do' approach all the while letting me (us) know who was in charge!
I enjoyed the experience, rain, wind and all. If I were a masochist, I would have failed, just to do it all over again! I will be back! For the Advanced Course later on! Tea goodies for all will be on the way!"

"Please could you pass on my thanks to Graham for helping me pass my CBT. Mine was in February and I was a tad nervous! However, my nerves soon subsided once I met Graham, along with his bad jokes (Quack quack) only kidding mate! Thanks again for your A1 instructor!"

"Just to let you know that with my work commitments I had 1 day off and so I took a punt and booked a test on the web and today I passed! Just wanted to send a big thank you to Frank, Steve and Michael and everyone at ART for some fantastic training and riding tips. I thoroughly enjoyed the whole experience."

"Thank you for helping me pass my bike test. Mike, you are a great instructor and I really appreciated your confidence in me! I haven't got another bike yet, but won’t be fair off! I hope you are not affected by the rule changes in October, as you are extremely professional whilst being laid back and confidence inspiring at the same time! Anybody I know that wants to get on two wheels. I’ll be sending them your way! Anyway thanks so much, it was a great few days"

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