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24 August 2017

Terms and Conditions

Advanced Riding Techniques Ltd, terms & conditions for all motorcycle lessons, training and tests.

Checklist: Important, please read all of the following information very carefully.

1. You MUST bring your UK Driving licence for all courses. As from the 8th of June 2015 you are only required to bring the photocard licence (plastic part) if you have the paper counterpart (D740) please bring it if you know where it is, If you have an old style (pre 1998) paper only licence, you must also bring your passport if you are taking a DSA Practical Test. Failure to do this could result in your test or training being cancelled with the loss of your test fee.

2. Before taking the DSA Practical test for a full licence, you MUST have already passed the Motorcycle Theory Test, CBT and bring your certificates with you, For module 2 test you must also bring your module 1 test pass certificate.

3. If you are using a motorcycle other than that provided by ART, it must be in a roadworthy condition, with valid excise licence (road fund) and L Plates if appropriate. We will also need to see your insurance certificate, and if the machine is over 3 years old we will also need to see a valid MOT certificate. Make sure you have plenty of fuel in the tank.

4. If you have any medical condition or special requirements, which may affect you’re riding, please inform us when booking, and advise your instructor on arrival. We would strongly advise against taking motorcycle training during pregnancy or taking prescription medication that could affect your ability to ride and as such reserve the right to continue training with you. Any persons suspected of being under the influence of alcohol or drugs will be refused training and the relevant authorities called.

5. If you are taking a DSA Practical Test, please inform us of your Driving Licence Number at least 12 working days before the course starts, to enable us to book your test. Failure to do this will result in your test being cancelled with the loss of your test fee.

6. We operate strictly on a 12 working day cancellation basis, meaning that all courses booked within 12 full working days must be paid for in full, all courses due within this period cannot be cancelled, changed or refunded. If you are unable to train due to illness or injury we must see a doctors note or hospital appointment card before we can issue a refund (subject to £85 cancellation charge).
Please note during peak times, 1st March to October 31st there is 28 working day cancellation period on full licence courses.
Courses run rain or shine, and will only be cancelled in dangerous weather conditions, eg. Snow, ice, thick fog, or very high winds.

7. We have to make you aware our insurance excess for any damage or claim is £750. This is only waived if a New Rider Course is conducted at the begining of your training with ART. We expect our bikes will get a little "bruised" from time to time, so we only charge for parts if damaged slightly. i.e. brake & clutch levers, lights, indicators Etc. The insurance excess will only be charged in full if the accident is ultimatley found to be your fault and the bike or another vehicle is seriously damaged.

8. Most courses start at 9am, CBT's are 08.45, late arrivals will result in cancellation of your course and loss of your course fees. If you wish to rebook a CBT then a comeback charge of £85 on weekday or £95 at weekends or bank holidays will be payable first.
CBT courses, although scheduled to finish at around 4 to 5pm, may sometimes finish early, or run as late as 5.30 or 6pm, depending on how the day progresses.

9. If you wear glasses for driving, you must bring them with you. If wearing contact lenses it is advisable to bring spares. You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres (67ft).

10. STUDY THE HIGHWAY CODE! This is especially important if this will be your first time on the road. The better you understand it, the safer you will be, and the greater your chances of completing CBT, or passing your test. A very high precentage of young riders do not obtain a CBT certificate, simply by not having read the HWC!

11. If attending for Compulsory Basic Training, you should bring lunch with you, the catering facilities on site consist of kettle for tea & coffee, fridge & the use of a microwave, clean drinking water available at all times whilst on training site.
During all other courses, we will normally stop at a cafe for lunch, so please inform your instructor of any special dietary requirements. Please remember to bring some money with you for a packed lunch.

12. All gift vouchers and credit on courses not taken are vaild for one calendar year from the date of purchase. We aim to administer all refunds between 48-72 hours from the original request but can take up to 5 clear working days, these do not include weekends or bank holidays.

13. Should the motorcycle or scooter hired to you by ART ltd become unroadworthy due to accident damage, we reserve the right to terminate your training for that day, with no refund of course fee. If an ART machine becomes unroadworthy due to mechanical failure, and we are unable to offer an alternative, we reserve the right to re-schedule your training at a mutually convenient time.

14. ART Ltd, including its assessors, servants and agents shall not be held liable for any loss, damage, injury, or any consequential loss, damage or injury, or any indirect loss damage or injury sustained either during or, as a consequence of the undertaking of said session, unless any such loss, damage or injury is due to negligence or other failure of ART Ltd. its assessors, servants or agents, to perform or execute any of its obligations under general law.

15. ART Ltd are full members of the MCIAC and as such part of the conditions of membership are meeting a minimum standard and having our customer feedback collected by the MCIAC so it can be independently verified as part of our ongoing commitment to the quality assurance programme. If you do not wish to be surveyed by the MCI then you must inform us of this when first booking.

 

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